We route inquiries to the right team to keep response times tight. Pick the channel that matches what you need.
hello@kalva.app
New operator partnerships, integrations, market expansion, and press inquiries.
Reply within 1 business day
support@kalva.app
Booking issues, payment questions, cancellations, refund tracking, account access.
Reply within 4 business hours
privacy@kalva.app
Data access, correction, deletion requests, CCPA/GDPR inquiries.
Reply within 5 business days
legal@kalva.app
Terms inquiries, contracts, regulatory matters, lawful information requests.
Reply within 3 business days
security@kalva.app
Vulnerability disclosure, suspected fraud, account compromise. PGP available on request.
Acknowledged within 24 hours
Kalva is operated by Nexzend LLC, a Delaware limited liability company. Operations cover the Maldives and Sri Lanka markets at launch; customers transact globally, including in the United States. All transactions are denominated in U.S. dollars.
Jurisdiction
Delaware, USA
State of formation
Compliance
FinCEN MSB
Registered money services business
Markets at launch
MV · LK
Maldives · Sri Lanka
Currency
USD only
Single-currency settlement
Postal correspondence: written requests for the registered office address may be sent to legal@kalva.app and will be answered within three business days. Formal service of process is accepted at the LLC's registered agent on file with the Delaware Secretary of State.
Tell us about your property, expected booking volume, and target launch date. We reply within one business day.